Sales & Support
02392 006118

Returns & Exchanges

We pride ourselves on our customer service, so we try to make it as easy as possible to return or exchange your product(s) for whatever reason.

Item Not Received?

 

If you have not received your item after 4-5 working days (UK) please contact us immediately so that we can look into it for you.

95% of our parcels are sent via next working day courier, so if you haven't received it within a couple of days please get in touch.

 

Faulty / Damaged Items

 

In the unfortunate event that you receive a damaged item, or your item is or becomes faulty, please contact us immediately and we will assist you.

We will initially run through a few options to test the item out, then if necessary will arrange a replacement unit. We endeavour to get all faulty/damaged goods replaced ASAP.

 

Contact Us

 

K&B Audio™
Unit 6 Glenmore Business Centre
Aerodrome Road
Gosport
PO13 0FJ

Tel: 02392 006118
E-Mail: sales@tech4homes.co.uk

Returns & Exchanges

Returns

You can return any item within 14 days for a refund, for any reason. The product must be in it's original packaging materials, in as new and re-sellable condition. Any sealed bags or plastic covering must remain intact and un-opened. (This does not apply to faulty items)

 

Exchanges

We are happy to swap your product for an alternative if required. Our main aim is to make sure that you have the right product for your project. 

If you need to make an exchange please get in touch.

 

Please read our terms & conditions for full details and please feel free to contact us if you have any other questions or queries.